FAQ Page - Donegal Plumbing |&| Heating Supplies


Q: Is your shop wheelchair accessible?

Yes, it is. Our shop is located on two floors. The ground floor is accessible directly from the car park. Here you can explore our range of stoves, kitchen taps and renewable energy solutions. The shop counter is located here, as well. We have a lift on premises and you can access the upstairs tile & bathroom showroom. Please ask our Team for assistance.

Q: I am looking for shower door rollers replacement. Can I order them in your shop?

Yes, you can. If you're in search of shower door rollers, we will be happy to assist you. Please provide us with the shower's name and model, or provide as many photos as possible to assist us in identifying the product. Since these items are not standard, it's crucial for us to correctly identify the model to ensure we order the appropriate replacement parts. ShowerDoors website can be helpful in identifying the shower enclosure you have in your home. 

Q: What are the shapes & sizes of shower trays?

Standard shower tray types and sizes cater to diverse bathroom layouts.
The 900mm x 900mm square tray offers a spacious, symmetrical design and ease of installation.
T
he 900mm quadrant tray provides a space-saving, curved solution, fitting snugly into corners for efficient use of space.

For more ideas, please check out our suppliers websites: RT Large and Sonas

Q: I'm adapting my bathroom for better accessibility. What should I consider?

In our store, we offer free standing and wall hung shower seats and grab bars for added safety. For tailored solutions, seek guidance from an Occupational Therapist (OT). They will evaluate your specific daily living needs and suggest home modifications. We can then assist you with ordering the required equipment.

We are working with a number of suppliers who provide accessible bathroom/shower solutions including: Easa, Niko, Neptune Bathing.

Q: What does it mean that you are HETAS approved?

Our staff members who have been HETAS trained, on advising on the correct way your stove should be installed & especially your flue pipe.This is extremely important on any installation to insure against the escape of very dangerous emmissions! 

Q: What is Carbon Monoxide?

Carbon Monoxide (also known as CO) is a colourless, odourless poisonous gas and is a common yet preventable cause of death from poisoning worldwide. Approximately half of the deaths from unintentional CO poisonings result from the inhalation of smoke from fires. Other significant causes are vehicle exhausts and deaths in industrial / commercial settings. On average between 1 and 2 people die each year in Ireland from unintentional CO poisoning in the home in incidents related to domestic heating or other fossil fuel installations in the home (i.e. excluding the inhalation of smoke from fires).

The incomplete combustion of organic fossil fuels such as oil, gas or coal is a common environmental source of CO and is responsible for many cases of non-fatal unintentional CO poisoning.In normal conditions the combustion process (the addition of oxygen) will result in carbon in the fossil fuel, combining with oxygen, in the air, to produce Carbon Dioxide (CO2), the same substance we exhale when we breathe.

However, if there is a lack of air for the combustion process or the heating appliance is faulty, Carbon Monoxide can be produced.When CO is inhaled into the body it combines with the blood, preventing it from absorbing oxygen. If a person is exposed to CO over a period, it can cause illness and even death.

Carbon Monoxide has no smell, taste or colour. This is why it is sometimes called the "Silent Killer".

Carbon Monoxide alarms can be used as a backup to provide a warning to householders in the event of a dangerous build up of CO. Check that the Carbon Monoxide alarm complies with the EN 50291 standard. Remember that Carbon Monoxide alarms are no substitute for regular inspection and maintenance of appliances, vents, flues and chimneys.

Installing a carbon monoxide alarm could save your life.

Regular inspection and maintenance of appliances, vents, flues and chimneys are the best ways to protect you and your family from the hidden danger of carbon monoxide. For added protection install an audible carbon monoxide alarm.

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