Privacy & Cookie Policy

Donegal Plumbing & Heating Supplies Ltd Privacy & Cookie Policy

This privacy policy sets out how Donegal Plumbing & Heating Supplies Ltd uses and protects any information that you give when you use this website.

Donegal Plumbing & Heating Supplies Ltd is committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This privacy policy only applies to personal information supplied to us via the internet and by email.

Donegal Plumbing & Heating Supplies Ltd may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes.

This policy is effective from 10 June 2024.

Who We Are

Donegal Plumbing & Heating Supplies Ltd is a family run business established since 1983 supplying tiles, bathrooms, stoves, plumbing and heating, as well as renewable energy equipment.

You can contact us using the following details:

Post: Donegal Plumbing & Heating Supplies, Old Laghey Road, Donegal Town, Co. Donegal, F94 Y827, Ireland
Phone: +353 (0)74 972 2052

What We Collect and How We Use It

Aggregated data

We collect aggregated data that gives us details on how people use our website. The third-party service we use is Google Analytics (GA4). The data is not used to personally identify you. It is primarily collected using cookies (see below).

The information collected by Google Analytics includes how often users visit our website, what pages they visit, the type of browser they use, and more. This information helps us improve our website and the service we offer to users.

You can opt-out of this, however. Please visit the Google Analytics Opt-Out page for more information:

Google Business

Donegal Plumbing & Heating Supplies Ltd business is listed on Google. Google collects data from users who engaged with their services. For full details, please go to Google Privacy Policy page.

Personal information
We collect personal information when you you send us an email or complete an Online Enquiry Form. This information can contain your name, email address and phone number. We only use this information for the purpose it is intended, i.e. to respond to your query if you send us an email or complete a contact form.

Sharing Your Information
We will never share or sell your personal information for any commercial reasons.

It may be necessary, however, to share your information with third-party companies as part of our normal business processes. This could include technical support providers or external consultants. We only share information that is absolutely necessary for them to provide the required service to us. They must follow the same data protection standards that we do, and they must be GDPR compliant.

Removing or Altering Your Personal Data
GDPR gives you the right to request that we remove or alter any personal information we have about you. You can also request a copy of any personal data on you that we hold, and you can ask us not to process your personal data, i.e. your email address, name, or phone number.

To make a request regarding the personal information we hold on you, please email or write to: Donegal Plumbing & Heating Supplies, Old Laghey Road, Donegal Town, Co. Donegal, F94 Y827, Ireland

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We cannot, however, guarantee the security of the information you give us.

External Content / Links to Other Sites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookie Policy
This site uses Cookies to better facilitate your experience. The majority of web browsers automatically accept Cookies. You can avoid this by changing the settings of your browser. Please be aware that if you stop your browser accepting Cookies, some features of the Donegal Plumbing & Heating Supplies website may stop working properly on your computer.

As part of Google Analytics, we use first-party cookies to monitor traffic to this site. To opt out of being tracked by Google Analytics, review your Privacy controls in Google Analytics. This site also allows representation from other third-party sites on our pages. Some advertisers use these types of cookies to track your visits to the various websites on which they advertise. If you are concerned about this, you can disable third-party cookies by changing the settings of your browser.

What is a Cookie?
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow Donegal Plumbing & Heating Supplies web applications to respond to you as an individual. The website can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and the data is aggregated. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Our website gathers the following Cookies:

Strictly Necessary Cookies - Always Active
Analytics Cookies - You can select your preferences
Social Media Cookies - You can select your preferences

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience.

Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Purpose of holding your data:

Your email address is collected for the purpose of contacting you in relation to your query or order/delivery information.  It is not held for any other purpose or distributed to any third parties. We do not gather details for a newsletter and will not contact you with marketing correspondence.

This policy was updated on Monday, 10 June 2024.

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